Lack of communication/ damaged packaging
Product was shipped later than stated, and there was no communication stating I needed to be present to sign for package. I was out of state and unable to sign for it, as I was unaware that I needed to, and was sent to 2 different locations that stated they had my package. Upon receiving my package it was extremely damaged and half heartedly taped up. I have yet to open it to determine if anything is missing, but by the way the packaging is damaged I would guess it might be.