Not bad, but not the best.
I like the product fine. 5 stars for the quality. However you should work on the cohesiveness of your departments. It took nearly a week and a half for my item to ship and I called your service line on every couple of days to check on it. I was told each time that it had shipped and I'd have tracking info within 24 hours. I finally got tracking info after over a week from my first call. The service reps themselves are fine, but it seems like there's a lack of communication and limited info moving between departments. It's something that could use improving.