Product:
Ingen Air Intake for 2017 Powerstroke. The product looked great. However, upon arrival it was even better than expected. Could not believe exactly how well manufactured and tough built it was for an 'air intake'. Also, the filter...... HUGE!
Shipping:
Like the world goes now, shipping companies are lagging behind on time frame. I paid for expedited shipping and of course it came 3 days later than it should have.
EliteRace Fab Service:
I emailed them to voice my concern waisted shipping cost. An automatic generated reply message came back stating to wait patiently and they would reply 'typically' within 1 biz day.
They replied in the time frame as promised. HOWEVER, the payment method used was reimbursed the expedited shipping cost less than 6 hours after my original email was sent. Approximately a day earlier than their 24 hour reply telling me it was handled!
Conclusion:
Everyone knows that BS commercial of the "insurance agent was already on my roof assessing damages when I got home".......
EliteRace Fab truly did that in my opinion. Great experience, great response time, no hassles. They have earned my future business by simply doing what is right without jumping through hoops.
Thank You to the ERF team! 💪