Our sales and customer support team is available Monday through Friday from 9:00 AM to 5:00 PM Eastern Time. Our online store is open 24/7, and you may email us at any time. Messages received outside regular business hours will be answered as soon as possible during the next business day. Holiday hours may vary.

Yes. Local pickup is available from our Greensboro, North Carolina facility:

Elite Race Fab: 1514 Holbrook Street, Suites D-F, Greensboro, NC 27403

We stock a rotating selection of popular performance parts at our North Carolina location. If your item is not currently available locally, our team may be able to arrange delivery to our facility for pickup.

Please contact us before ordering or visiting so we can confirm availability and provide an estimated pickup date. Wait until you receive confirmation that your order is ready before arriving. Customers picking up an order are welcome to meet the Elite Race Fab team and see our facility and current in-house builds when shop activity permits.

Most eligible orders of $159.99 or more receive free economy shipping within the contiguous United States. Eligible orders under $159.99 ship for a flat rate of $13.99.

We also offer shipping promotions throughout the year that may reduce or waive the standard shipping charge on qualifying orders. Promotional rates will be displayed on our website or during checkout when available.

Free shipping does not apply to products requiring truck freight, shipments to Alaska, Hawaii, or U.S. territories, or other specifically identified exclusions.

Certain oversized or heavy products must ship by LTL truck freight. Examples may include hoods, bumpers, select racing seats, and large suspension or chassis components.

Freight-required items do not qualify for free standard shipping. The freight requirement will be identified on the product page or during checkout, and the appropriate freight service must be selected when placing the order.

If free or standard shipping is selected for a freight-required product, the order will be placed on hold and our team will contact you regarding the required freight charge. The order cannot ship until the applicable freight service has been approved and paid. Freight charges are generally nonrefundable.

Yes, shipping may be available to Alaska, Hawaii, U.S. territories, and many international destinations. Rates are calculated according to the destination, product size and weight, and selected shipping service.

Available options and pricing will be displayed during checkout when possible. If a live rate is unavailable, contact our team for a shipping quote. International customers are responsible for any applicable duties, taxes, brokerage charges, or import fees.

Processing and delivery times vary based on product availability, shipping location, manufacturer processing time, and the selected service. Tracking information will be emailed once your order has shipped.

If you need a part by a specific date, contact our team before ordering. We will verify the most current availability and estimated delivery time whenever possible.

Yes, we welcome price-match requests and will always make a serious effort to earn your business.

Email support@eliteracefab.com with a link to the identical, currently available product and the price you would like us to match. Our team will verify the manufacturer part number, product condition, availability, and total delivered price. When manufacturer pricing policies allow, we will match or, whenever possible, beat the verified price. If we cannot match it exactly, we will provide our best available offer.

Price matching is reviewed individually and generally excludes marketplace sellers, auctions, used or open-box products, closeouts, pricing errors, expired promotions, member-only pricing, and unverifiable offers.

Absolutely. Send us your vehicle’s year, make, model, trim, engine, drivetrain, and any modifications that could affect fitment. A VIN may be requested for certain applications.

Our team will review the available manufacturer application data and help you select the correct product before ordering. For highly modified vehicles, additional measurements or information may be required.

Contact Elite Race Fab immediately if you need to change or cancel an order. Orders are transmitted for processing quickly, and submitting a request does not guarantee that the order can be stopped.

If a customer-requested cancellation is approved before fulfillment begins, the refund may be reduced by the original nonrefundable payment-processing cost retained by the payment provider.

Once fulfillment has begun, an approved cancellation may be subject to a 10% cancellation and fulfillment fee. This fee includes the applicable payment-processing cost and helps cover work already performed to locate, process, package, transfer, or stop the order.

Special-order, custom, made-to-order, and certain electronically fulfilled products may not be eligible for cancellation. Once an order has shipped or been accepted by the carrier, it can no longer be canceled and must be handled according to our return policy.

Cancellation and processing fees will not apply when Elite Race Fab cancels an order because the product cannot be supplied or when the cancellation results from an error made by Elite Race Fab.

Customers are responsible for reviewing the manufacturer part number, product specifications, and listed vehicle fitment before ordering. If you are uncertain, contact Elite Race Fab before placing the order with your vehicle’s year, make, model, trim, engine, drivetrain, and relevant modifications.

If the wrong product was selected by the customer, it may be returned only when it otherwise qualifies under our return policy. The product must remain new, unused, uninstalled, unmodified, and complete with its original packaging and components.

Customer-selected fitment errors may be subject to return shipping costs, the original outbound shipping cost, and any applicable manufacturer or fulfillment-location restocking fee. Products that have been opened, installed, modified, damaged, or used are not eligible for return.

If Elite Race Fab shipped a different product from the one ordered or provided incorrect fitment assistance, contact us so our team can review and correct the issue.

Contact support@eliteracefab.com within 24 hours of delivery. Include your order number and clear photographs of the product, exterior shipping box, internal packaging, shipping label, and any visible damage.

Keep the product and all original packaging until our team completes its review. Verified shipping damage and incorrect shipments are handled separately from customer-requested returns and are not subject to ordinary customer-error return fees.