Below FAQ are some common concerns of our clients.
If you have other questions, please just send it to support@eliteracefab.com.
- All
- Pre Sale Questions
- Technical + STORE SHOPPING
Need Help?
If you have an issue or question that requires immediate assistance, you can Call Us: 1-336-900-7223 .
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
Whenever you need a car part. We are open 24 hours a day, 7 days a week. Your purchase will be processed and shipped within two business days after you place your order (3 - 5 business days if you purchased special order items)
At this time, we accept Visa, MasterCard, Discover, American Express, and PayPal. We do not accept CODs, personal checks, debit cards without the Visa or MasterCard logos, EBT cards
No. The only exception will be on occasional special offers that have a limit per order.
To make your request even easier, have your order number ready. You can also check your order's status by sending an email request (including your order number)
The Customer Care Center is open from 9 a.m. until 5 p.m. (EST), Monday through Friday.
We use industry standard technology for secure online transactions and makes placing an order online at eliteracefab.com at least as safe as giving your credit card number over the telephone.
Eliteracefab.com will only maintain information relevant to helping us identify and address customers' needs and interests, and will make every effort to ensure that the information is used to make products and services available that will be valuable to the customer. Eliteracefab.com will not sell, distribute or otherwise make available any of the information you provide to any third party not affiliated with Eliteracefab.com
Technical + STORE SHOPPING
Visit our Terms and Conditions page for the complete Return Policy
You don't pay shipping if the part is returned due to our mistake. For instance, if you are shipped the wrong part or if it is damaged in shipping, we'll pay the return shipping expense.
Yes. During the purchase process, you will be given the opportunity to enter a separate shipping address.
yes, but only through the United States Postal Services (USPS). FedEx does not deliver to P.O. boxes.
Yes, we do ship to APO, FPO and DPO addresses via the USPS
There is a one to two business-day delay in addition to the regular USPS shipping time. U.S. shipping times to APO/FPO/DPO addresses tend to vary widely.
The USPS doesn't provide tracking information for regular mail shipments to APO addresses