Outstanding customer service
Ok, so everyone makes mistakes. I ordered 8 small brackets for a roof top tent. Really inexpensive parts. Elite took my order, packed it up and shipped it fast! When I received them, there were only 7 pcs. Short by one. I sent a quick e-mail to let them know. Not a big deal. Well, apparently customer service is to them. They sent me the missing $.40 part MEXT DAY FedEx. Servicebove and beyond by a mile. How you deal with problems is what sets businesses apart. They were fantastic!